IT & Support Team

Mark Jones

IT Manager/Head of IT

Look after the internal and customer facing IT systems we deploy as well ensuring the security of our products and services are properly maintained.

My Role at Nexus Alpha

I’m a huge movie buff/nerd/geek 😊 I’ve been known to create my own movie quizzes for friends and family.

What do you enjoy doing outside of work?

Apparently, red hair and blue eyes accounts for 0.17% of the worlds population. Couple that with that we can generate our own Vitamin D – that makes me a super hero, albeit a c**p one. Also I’m currently the undisputed Nexus Alpha Unreal Tournament Champion for the last 22 years.

My fun fact

Dean Gorman

IT Support Technician

My Role at Nexus Alpha

IT Support Technician

What do you enjoy doing outside of work?

Enjoying as much time with my loved ones as possible.

My fun fact

I am the 4th best player of Unreal Tournament in the Support Department.

Tim Pilcher

IT Administrator

My Role at Nexus Alpha

To maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. I also perform data backup and restore services while managing network security.

What do you enjoy doing outside of work?

Football, Salsa, Eating, Drinking….more drinking and the Gym

Mark Towner

Senior IT Support Technician

As a Senior Support Team member my primary role is looking after the products and
services that Nexus Alpha provide. It’s important that if issues arise, they are resolved swiftly
to ensure that our products and services continue to meet the high expectations of our customers.