Privacy Policy

The Nexus Alpha privacy policy is as follows:

Policy

Introduction

Nexus Alpha Limited (“we”, “us”, or “our”) are committed to protecting and respecting your privacy.  This Privacy Policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

Our details are as follows:

  • Data controller: Streathbourne House, 75 Redehall Road, Smallfield, Surrey, RH6 9QA.

  • ICO registration number: Z7507934

This Policy may change from time to time and, if it does, the up-to-date version will always be available on our website and becomes effective immediately.

Please take the time to read this Policy, which contains important information about the way in which we process personal data.

For the purposes of this Policy, “European Data Protection Legislation” is defined as, for the periods in which they are in force, the European Data Protection Directive 95/46/EC, all laws giving effect or purporting to give effect to the European Data Protection Directive 95/46/EC (such as the Data Protection Act 1998) or otherwise relating to data protection (to the extent the same apply) and, from 25 May 2018, the General Data Protection Regulation (Regulation (EU) 2016/670) (“GDPR”) or any equivalent legislation amending, supplementing or replacing the GDPR.

Information We May Collect from You

We may collect and process the following data about you:

  • information that you provide by filling in forms on our site http://www.nexusalpha.com (our “Site”). This includes information provided when you complete a contact information form. This information may include your name, telephone number, email address and any messages you submit;

  • your contributions to any interactive services (including, but not limited to, internet forums);

  • details of your visits to our Site including, but not limited to, traffic data, location data, and other communication data, and the resources that you access.

We may also ask you for information when you report a problem with our Site. If you contact us, we may keep a record of that correspondence.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.  For full details on how we use cookies, please see our Cookie Policy.

Legal grounds for processing your information

We will rely on the following legal bases under European Data Protection Legislation for processing your personal data:

  • Performance of, or entry into, a contract.The personal data that we are required to collect in order to comply with any other professional, legal and regulatory obligations which apply to us must be provided to us in order for us to perform this contract – we would not be able to act for you without this personal data.

  • Compliance with a legal obligation to which we are subject.

  • We have a legitimate interest in doing so as a legal services provider(and where our legitimate interests are not overridden by your (or the relevant individual’s) own interests or fundamental rights or freedoms). These legitimate interests will include our interests in managing our relationship with our clients, administering visits to our offices and ascertaining achievement of proper standards/ compliance with policies, practices or procedures.

  • Where processing of ‘special category data’ is necessary in the context of the establishment, exercise or defense of legal claims, or where another legal ground other than explicit consent is available to us under European Data Protection Legislation

  • in certain circumstances, such as those described in paragraph 4.1(e) above or where we need to process ‘special category data’ in the context of our legal work but outside the scope of paragraph 5.1(d) above, where we have obtained your express/explicit consent to do so. As we will explain at the time we collect your consent, you may withdraw it at any time in accordance with the information we provide to you at that time.

    Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

How We Use the Information

We use information held about you in the following ways:

  1. to ensure that content from our Site is presented in the most effective manner for you and for your computer;

  2. to allow you to participate in interactive services, when you choose to do so;

  3. to provide you with information that you request from us; and

  4. to notify you about changes to our service.

  5. Storage and retention of your personal data

We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it. All personal information you register on our website will be located behind a firewall. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Unfortunately, the transmission of information via the internet is not completely secure and although we do our best to protect your personal data, we cannot absolutely guarantee the security of your data.

We will keep your information stored on our systems for as long as it takes to provide the services to you and in accordance with our Terms of Business. We may keep your data for longer than our stated retention period if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research, preventing conflicts of interests or statistical purposes. If we do, we will ensure that appropriate safeguards are in place to protect your privacy and only used for those purposes.

Any contact details stored on our client relationship management database will be removed from our mailing lists if they do not interact with our emails (i.e. open emails or click on links within them) for a certain period following which they will be moved to an archive folder before being deleted permanently.

The third parties we engage to provide services on our behalf will keep your data stored on their systems for as long as is necessary to provide the services to you.

We will not store your information for longer than is reasonably necessary or required by law.

Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your personal information with carefully selected third party service providers, vendors, business partners and other organizations who provide support services to us (such as a printer, mailing house, web host, order fulfilment, shipping, customer service, data management and promotional services) or that help us market our products and services. We provide these companies with the information needed for them to perform their functions.

We may also disclose your personal information to third parties:

  1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

  2. if Nexus Alpha Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers and web site users will be one of the transferred assets; and

  3. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Nexus Alpha Limited, our customers, or others.

    Sending your information outside of the EEA

If we need to share your personal data with a recipient outside the European Economic Area (“EEA”) (e.g. a professional advisor or third party engaged by us or you as part of our work under an engagement letter) we will ensure we do so in compliance with European Data Protection Legislation, including where applicable by ensuring that the transfer is necessary to perform a contract in place with you or a contract entered into in your interests. As part of this, we will ensure we have a set of EU-approved Model Clauses (or other approved protection mechanism) in place with our practice management system provider located in the US (and to the extent New Zealand no longer benefits from an EU ‘adequacy finding’, in New Zealand) and with our recruitment portal provider in Australia, and with our email security, service continuity and archiving service provider’s affiliates in South Africa, the US and Australia. If these transfers affect you, you may contact us to obtain more precise information and a copy of relevant documentation.

Our people may access our systems remotely when working abroad (including from jurisdictions outside the European Economic Area). Where they do so, they are required to use our systems and access any personal data in accordance with all the usual policies and procedures.

Withdrawal of consent

Where we process your personal data, we do so on the basis that you have provided your consent for us to do so for the purposes set out in this Policy when you submitted your personal data to us. You may withdraw your consent to this processing at any time by contacting us at info@nexusalpha.com

If you do withdraw your consent, we may still be able to process some of the data that you have provided to us on other grounds and will notify you of these at such time.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking or not checking (as the case may be) certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via the info@nexusalpha.com

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

European Data Protection Legislation gives you the right to access information held about you. You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared.

We will ask you to provide proof of identity before we show you your personal information – this is so we can prevent unauthorised access.

Please note: any access request made before 25 May 2018 may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. After 25 May 2018, in the event that an access request is unfounded, excessive or especially repetitive, we may charge a ‘reasonable fee’ for meeting that request. Similarly, we may charge a reasonable fee to comply with requests for further copies of the same information. (That fee will be based upon the administrative costs of providing the information).

You have the additional rights to request rectification and erasure of your personal data and to request restriction of, and to otherwise object to, our processing of your personal data and you can exercise these rights at any time by contacting info@nexusalpha.com

From 25 May 2018, you will also be entitled to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format, and to transmit that data to another data controller. You can exercise this right from 25 May 2018 by contacting us at info@nexusalpha.com

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Complaints

If you consent to us contacting you, we will always aim to be respectful, relevant and appropriate. If at any time you do not think that we have complied with this, please contact us straight away to let us know.

You also have the right to make a complaint to the Information Commissioner’s Office. For more details please visit the ICO website.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be sent to us via info@nexusalpha.com